Policies

Privacy Policy

Explains how personal information is collected, processed, and stored in accordance with UK GDPR and Data Protection legislation. This applies to all services, online sessions, memberships, and communications.

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Data Protection & Confidentiality Policy

All client conversations, reflections, and shared experiences across MyRecoveryClub, MyMusicBookClub, and MyMeditation are treated with strict confidentiality, except where disclosure is required by law (e.g. safeguarding concerns or risk of harm).

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Safeguarding Policy

We are committed to providing a safe and supportive environment. This policy outlines how concerns relating to vulnerability, wellbeing, or risk are identified and addressed appropriately.

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Health & Safety Policy

Details how we maintain safe practice standards for online and in-person services, ensuring accessibility, wellbeing, and risk awareness.

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Intellectual Property & Creative Use Policy

Music and creative works shared within MyMusicBookClub, MyMeditation and MyRecoveryClub are explored purely from a place of appreciation, reflection, and educational discussion. Conversations With Time is not affiliated with, endorsed by, or partnered with any music artists, publishers, labels, or corporations unless explicitly stated.

If any artist, representative, or rights holder would like content reviewed, removed, or excluded from discussion, we welcome respectful communication. Please submit a formal request through our Complaints & Content Review Procedure (outlined below), and we will respond promptly and professionally.

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expertise

As the founder of Conversations With Time, I bring a strong foundation in psychology, wellbeing, and reflective practice to every programme we deliver. My work is rooted in helping members reconnect with their relationship to time, purpose, and meaning, guided by evidence-based methods, creative exploration, and mindfulness techniques.

I hold a BSc in Educational and Developmental Psychology (First Class Honours) from Nottingham Trent University, where my research examined men’s sense of purpose in the digital age, and I led pioneering neurodevelopmental workshops that reimagined learning from linear to multidimensional perspectives. I also studied abroad at San Jose State University, USA, completing an interdisciplinary programme with a 3.7 GPA, exploring medical anthropology, clinical therapy, creativity, and philosophy, contributing to practical research and policy proposals for a multigenerational health centre. My professional qualifications include counselling skills (NCFE CACHE Level 2), education and training (CTC Level 3), and certification as a meditation practitioner (CMT100, Yogamu).

Through these academic and professional experiences, I have cultivated expertise in programme design, facilitation, research, and reflective practice, empowering members to explore personal growth, mindfulness, and wellbeing. Every programme at Conversations With Time is designed with depth, integrity, and purpose, ensuring our services not only support individual development but also foster connection, insight, and meaningful engagement with life.

We maintain professional standards consistent with recognised wellbeing and coaching frameworks, including:

• Ongoing professional development and training.

• Ethical practice standards.

• Client confidentiality and safeguarding awareness.

• Best practices in wellness facilitation.

We are committed to high professional and ethical standards.

📩 Complaints policy

We are committed to handling all concerns with care, fairness, and transparency.

If you wish to raise a complaint or request content review (including music featured in MyMusicBookClub), please:

1. Submit your concern in writing via email.

2. Clearly outline the nature of the complaint or request.

3. Include any relevant details or supporting information.

We will:
• Acknowledge receipt within 5 working days
• Review the matter carefully and impartially
• Provide a written response within 14 working days

Where appropriate, content may be amended, removed, or future sessions adjusted to address valid concerns.

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💳 Refund Policy

We stand behind the integrity of our services.

If you are not completely satisfied with your experience in MyRecoveryClub, MyMusicBookClub, or MyMeditation, you are entitled to a 100% refund.

Refund requests must be submitted in writing within 14 days of purchase or session attendance. Once approved, refunds will be processed promptly via the original payment method.

Your wellbeing and trust are our priority.

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